Frequently Asked Questions
Everything you need to know about your Pup Ring experience.
What materials are Pup Rings made of?
Our jewelry is crafted from high-quality 925 sterling silver and premium 14k gold plating, ensuring durability and a hypoallergenic experience for sensitive skin.
How long does shipping take?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
Can I return my ring if it doesn't fit?
Yes, we offer a 30-day exchange and return policy. Please ensure the jewelry is in its original, unworn condition to qualify for a full refund or size swap.
Are the rings adjustable?
Many of our signature styles are designed with a discreet adjustable band to fit most finger sizes comfortably, making them perfect for gifting.
How should I care for my jewelry?
To maintain the shine, we recommend removing your ring before swimming or applying lotions. Clean gently with a soft microfiber cloth after use.
Do you ship internationally?
Yes, Pup Ring ships to over 50 countries worldwide. International shipping times vary by location and are calculated at checkout.